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25 Year Product Warranty Registration

Understanding the Registration Process

The WINAICO 25-year extended product warranty provides you with the essential protection you need for your solar modules. In addition to our 25-year performance guarantee warranty and complimentary insurance policy, WINAICO ensures peace of mind.

Once the modules are installed we ask that you fill out the product warranty registration process to receive the 25-years protection. This easy-to-complete form will take less than 5 minutes and adds the extra layer of protection for your system.

To assist you with the form, WINAICO has made a few resources available to use. A PDF and Powerpoint presentation will provide clarity to all sections of the registration. Below is short slideshow to demonstrate the process.

Extended Warranty online registration is valid for up to 1 Year from the original purchase date. Extended Warranty is available for the WINAICO Modules that are purchased after the 1st of July 2020.
A serial number is required to verify that your system uses authentic WINAICO panels. Serial numbers are permanently displayed under the glass in the top center or right-hand corner of the panel, on the right side of the frame and on the rear label.
The number of panels that are registered must be the same as the purchase invoice.
System design details are required to verify some warranty claims. It is the customer’s responsibility to retain system documents. Documentation to be retained by the system owner includes. Please make sure you have all the documents and keep all of them in a safe place (uploading the above documents is not required to complete the registration). In order to process the claim in the future, the Original purchase invoice, Flash list with all the serial numbers and Electrical design and drawing of photovoltaic system must be required. If any of those documents are not available, please contact your installer.
Click or drag files to this area to upload. You can upload up to 3 files.
Please provide the installation images as a reference and limit the size of image to under 5 MB before uploading. Upload format of images is available in PNG, JPG.

By submitting the data stored in the form above, you confirm that you consent to the processing of your data as part of the guarantee registration. The data you transmit will be used by us in the sense of the GDPR only for the stated purposes and will be deleted after the processing has ended. For the rest, we refer to our Data Protection Policy.

If you have any issues, please feel free to contact our team. We encourage engagement with our installers and PV System owners. For the last three years WINAICO has been awarded the EuPD Top PV Brand Award for module reliability, customer engagement and interaction with the community.

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