fbpx

WARRANTY

25-Year Product Warranty & Performance Warranty

Our 25-year product warranty includes parts and labour to replace or repair any system components which are faulty by design or manufacture such as cells, junction boxes, glass and frames. We build our panels to be fully operational at delivery and our warranty terms are just the legal demonstration of our ideals. Know that your solar systems will be designed with longevity in mind.

The 25 years linear performance warranty guarantees your yield at 97% in the first year, dropping by less than 0.7% each year to 25 years, ensuring your system will still be outputting at least 80% yield a full 25 years after your system was installed. This is a legal policy that ensures that your WINAICO solar system will produce an expected level of performance for up to 25 years. Knowing that you are getting guaranteed energy for that long is why WINAICO is known globally an an industry leader.

Out of 70MW of solar panels installed in Australia, only .01% have had a warranty claim made against them. We turn all warranty claims around within one week ensuring your system is back up and running as soon as possible. Know that our longevity is a key focus in our design and a massive benefit for you.

Our new 25-year Product Warranty is one of three protection policies in place to ensure your solar system will always be ready to perform. In collaboration with the 25-year Performance Guarantee and complimentary insurance policy, no other solar module in Australia provides this many layers of protection on your system. The extension to our the current protection that applies to all of our current range of modules. These include the all current WST and WSP Series from the 1st of July 2020.

The extension will add 10 years on top of the current 15-year product warranty that is applied to our modules. The process to increase the coverage of the warranty is free and will only take a few moments of your time. To understand just how easy the registration process is to complete, click the button above.

Australian Consumer Law

While all solar systems these days come with some warranty, many Australian's have been stung to find out that warranties issued by foreign entities do not need to comply with Australian Consumer Law.

WINAICO's warranty is  backed by an Australian entity, so you are covered by Australian consumer law and backed up by a financially sound business that will be around for the long-term. Claims are managed locally by our Sydney office and we are always on call to help if a problem arises. Relax knowing that your system is safe and will be protected under our extended warranty policies.