Warranty
INSTALLATION GUIDE
WINAICO’s Warranty Policy is an industry leader for coverage. Our faith in our modules is reflected in the product assurance we make as part of an ongoing commitment to our installers and their customers.
Warranty
The warranty policy is separated into two sections:
- 30 Year Performance Warranty – Products will perform within an expected range
- 30 Product Warranty – All products will be free of damage when delivered
Making a Claim
We directly manage all warranty claims through our local team members in Sydney. Our job is to fix any problem with your WINAICO system as quickly and as easily as possible.
We recommend calling first to explain the critical issue before sending an email with photographs of the described problem. This method prepares us with any instant follow-up questions and outlines any information or images we may need to process the claim as quickly as possible. To contact us regarding a Warranty claim, click here.
Product Descriptions
A technical summary of our current range of products available
Clamping Zones
Short outline of the best places to clamp
Mounting Guide
Do’s and Don’t for installing a system
Wiring Guide
The correct way to wire up the panels into an array
Insurance
Notice for risks for installing any solar panels. Please Read
Warranty
How our warranty will protect you
Transport & Storage
Outlines our recommendations for getting the panels to site
Unpacking & Handling
Unboxing and working with your panels
Cleaning & Maintenance
All installed? This is what we recommend to get the most out of the panels