WINAICO’s Warranty Policy is an industry leader for coverage. Our faith in our modules is reflected in the product assurance we make as part of an ongoing commitment to our installers and their customers.
Making a Claim
We directly manage all warranty claims through our local team members in Sydney. Our job is to fix any problem with your WINAICO system as quickly and as easily as possible.
We recommend calling first to explain the critical issue before sending an email with photographs of the described problem. This method prepares us with any instant follow-up questions and outlines any information or images we may need to process the claim as quickly as possible. To contact us regarding a Warranty claim, click here.